It means a customer experience that translates into disappointment. The newly introduced Bevel Trimmer is the product that has left this consumer underwhelmed.
When products are sold as premium I expect to feel the weight of a solidly built piece of equipment.
In contrast, The Andis BLACKOUT trimmer is classic piece of a tried and true product that delivers where it counts with its update. At half the price, this solidly made smooth running trimmer with power to spare.