Wednesday, March 04, 2015
A Brief History of User Experience Design
"When the point of contact between the product and the people becomes a point of friction, then the industrial designer has failed.
On the other hand, if people are made safer, more comfortable, more eager to purchase, more efficient—or just plain happier—by contact with the product, then the designer has succeeded." - Henry Dreyfuss
Article: A Brief History of User Experience Design
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